Check Your Balance

Checking your CentAccount card balance is quick and easy. You can check your balance two ways.

1) By Phone. Call (866) 809-1091. Have your card number ready. You will also need to enter your date of birth and member number. Your member number can be found on your Sunflower State ID card.

2) Online. Login to check your balance at Click on the “Employee & Cardholder Log On” image. If you have never logged in before, click “New User? Click here to register.” Using the information for the person whose name is on the CentAccount card, enter the following:

  • Member ID number. This is the Medicaid ID number. You can find this on the Sunflower State ID card.
  • Card number. This is the number on your CentAccount card.
  • Date of birth.

If you are having trouble checking your balance, you can call our member services number.