Contact Us

We have a team of people ready to assist you.

Customer Service

Customer Service can answer questions about Sunflower Health Plan. We have people to help you Monday to Friday, 8 a.m. to 5 p.m. CT.

• Phone: 1-877-644-4623 TTY: 711.
• Fax: 1-866-491-1824

24/7 Nurse Advice Line

You can call the Sunflower Nurse Advice Line any time. This service is free and they can answer health questions. They answer calls 24 hours a day, every day. Call 1-877-644-4623 TTY: 711 with your health question. Our nurses speak English and Spanish. If you speak a different language, you can ask for a translator.

24/7 Mental Health and Substance Use Crisis Line

If you have a mental illness or addiction crisis, do not wait to get help. Call us any time at 1-877-644-4623 TTY: 711. Press * to talk to a licensed professional. They can help with depression, substance use and other behavioral health needs.

Secure Member Portal

Send us a message using the secure member portal.

Health Insurance Portal Mobile App

Sunflower has a secure mobile app. It is free to members who have a smart phone. It gives you many helpful tools to help you manage and take charge of your health. It provides access to your member benefit and personal health information.

Provider Demographics

• For changes to things like address, phone number or panel size, or terminating a provider, please visit our Provider Demographics page.
• For Medicaid providers, all changes must first be submitted through the KMAP website.

Provider Contracting

For questions about provider contracting, credentialling or network status, please email us.

Provider Services

Provider Services can answer questions about Sunflower at 1-877-644-4623 TTY: 711. We are available Monday to Friday, 8 a.m. to 5 p.m. CT.

Provider Relations

For any other issues, you can find your designated Provider Representative on our Provider Engagement Account Managers page.

Media Inquiries

For media inquiries, please email our Media Relations team.