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SHPBN-2018-001 Portal Document Upload Functionality Available

Date: 01/30/18

Portal Enhancements to Save You Time and Postage

We are happy to announce new document upload functionality is available on the Sunflower Secure Provider Portal.

You can now upload medical records securely, saving time and postage.

A login to the secure portal is required. Files may be up to 5 MB in size and can be in the following formats: .jpg, .pdf, .tif, and .tiff.

Secure Document Upload Instructions:

  • Login to the portal at https://provider.sunflowerhealthplan.com
  • Click "Eligibility"
  • Enter a Medicaid ID and DOB
  • Click "Check Eligibility"
  • Click on Member Name
  • Click on "Document Resource Center" on the left hand side (now on Document Upload tab)
  • Choose Document Category:
    • Medical Necessity (can be used for authorization related documents)
    • Quality Management
  • Choose Document Type:
    • Medical Necessity - Emergency Notes
    • Medical Necessity - Inpatient Notes
    • Medical Necessity - InterQual Smart Sheets
    • Medical Necessity - Other
    • Quality Management - Audit
    • Quality Management - EPSDT
    • Quality Management - HEDIS
    • Quality Management - Peer Review
    • Quality Management - Quality of Care
    • Quality Management - Risk Adjustment
    • Quality Management - Other
  • Attach file (5 MG size limit per file)
  • Click "Submit"

Please note that documents that are uploaded are available for viewing for three months after the upload date. Uploaded documents can be viewed under the Document Review tab.

Please do not PASSWORD protect uploaded documents as the portal is secure.

If you have questions about this bulletin or other provider resources, please contact Customer Service at 1-877-644-4623.