Provider Satisfaction Survey
Date: 08/24/23
Save the Date
Our annual provider satisfaction survey will launch later this month, and we hope you’ll take a moment to share your feedback.
This survey serves as the foundation for key improvement initiatives that we undertake each year, and your feedback is critical to making sure we address the right issues.
We look forward to learning about how we can continue to improve your experience in doing business with us.
Please keep an eye out for our survey in the coming weeks.
Last year Sunflower Health Plan made key improvements in the following areas:
- Accuracy of claims processing
- Resolution of claims payment problems or disputes
- Timeliness of claims processing
- Consistency of reimbursement processing
- Process of obtaining member information
If you have questions about this bulletin or other provider resources, please contact your Provider Relations Representative call us at the numbers below.
- Sunflower KanCare Medicaid: 1-877-644-4623 (TTY 711)
- Ambetter from Sunflower Health Plan (Marketplace): 1-844-518-9505 (TTY 711)
- Wellcare By Allwell (Medicare Advantage):
- HMO 1-855-565-9519
- HMO D-SNP 1-833-402-6707
- PPO 1-833-696-0634
- TTY: 711