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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

KMAP BULLETIN: All MCO 1st Quarter Virtual Training - Home Health

Date: 02/26/24

KMAP GENERAL BULLETIN 24043 (PDF)

Description: These will be all Managed Care Organization (MCO) collaborative sessions providing training for all providers.

Topics that will be covered in both training sessions:

  • How to Check Eligibility
  • How to Determine Coverage
  • Third-Party Liability (TPL)/Coordination of Benefits (COB)/Medicare Crossovers
  • Reconsiderations
  • Appeals and Grievances
  • External Independent Third-Party Review
  • Revalidation/Credentialing/Contracting
  • Access Standards
  • Healthcare Effectiveness Data and Information Set (HEDIS)
  • Value Added Benefits
  • Cultural Competency

KanCare All MCO Virtual Training Sessions

Training Site: Microsoft Teams - each session also includes a dial-in number.

Tuesday, March 12, 2024 8:30 a.m. – 10:00 a.m.

Join via one of the following options:

  • Computer or mobile app, click here.
    ID: 225 701 426 201
    Code: 9aKSFR
  • Call in (audio only): 1-952-222-7450
    ID 149 051 488#

Tuesday, March 26, 2024 12:30 p.m. – 2:30 p.m.

Join via one of the following options:

  • Computer or mobile app, click here.
    ID 238 991 449 030
    Code: VDeqHV
  • Call in (audio only): 1-952-222-7450
    ID 455 101 992#

The training materials will be available on the Training Materials section of the Provider Publications page of the KMAP website for providers to review prior to the sessions.

For questions or assistance, providers can contact one of their MCO representatives who will be happy to assist.

Thank you in advance for your attendance, we look forward to your participation.