Provider Portal Issue
Date: 11/03/23
A Message for all Providers. Please share with your teams.
Please let your billing staff know that Sunflower has identified the following error:
Identified Error: Sunflower discovered an issue with our provider portal. Providers may not be able to submit reconsiderations, appeals and corrected claims. Providers may also experience password reset issues.
Status: Sunflower is working to correct this issue.
If you have questions about this bulletin or other provider resources, please contact your Provider Relations Representative call us at the numbers below.
- Sunflower KanCare Medicaid: 1-877-644-4623 (TTY 711)
- Ambetter from Sunflower Health Plan (Marketplace): 1-844-518-9505 (TTY 711)
- Wellcare By Allwell (Medicare Advantage):
- HMO 1-855-565-9519
- HMO D-SNP 1-833-402-6707
- PPO 1-833-696-0634
- TTY: 711