Skip to Main Content

Additional Support: KanCare Ombudsman

The KanCare Ombudsman is an independent resource available to help you understand your rights and resolve issues with your KanCare coverage. The Ombudsman supports members receiving Medicaid, including those in HCBS waiver programs and long-term care.

The Ombudsman can help if:

  • You’ve tried to resolve a problem with your health plan but need more help.
  • You think you’re not getting the care you need.
  • You believe your rights have been violated.
  • You feel your care hasn’t been culturally appropriate.

Contact the KanCare Ombudsman: